📱 ECASD Helpdesk Technology Support Hotline: (715) 852-3411 ☎️

Wifi Hotspot Status: There are no outstanding requests for District-issued internet hotspots as of 2/23/2021 . If you believe you have a request that has not been honored, please call 715-852-3411 (IT Helpdesk). 

Please refer to the following resources for support with the device your child has brought home, or the apps and resources we have prescribed to support ongoing learning during our in-school instruction outage. 

For Technology Assistance regarding District devices, call:  715-852-3411
Our Helpdesk is staffed from 8am-3pm Monday-Friday.

Reminder: The ECASD only supports student account creation with vendors that we have a signed Data Privacy Agreement to protect our students' personally identifiable information to the standards that we are legally comfortable with when considering our District Board Policy and Federal FERPA, COPPA and CIPA Laws. Should parents/guardians choose to enroll their child and share personally identifiable information with vendors on their own, they have that legal authority and assume liability. 

Discounted Home Internet Access
Digital equity has become an urgent issue as schools provide more and more of their students with mobile devices to take home, while 20% of Wisconsin households do not have access to the internet.  For many children and adults, the public library is the only source of internet access.
 
The Internet Discount Finder, created by the Wisconsin Public Services Commission, can help low-income households find discounted internet service.  Discounts are as deep as 80%.

Spectrum Internet Assist - Offering discounted home internet for qualifying households. 

-ECASD offers these links for your reference and has no affiliation and cannot offer any assistance with this process.